Complimentary standard shipping on every order across India. No minimum order value required.
Standard delivery: 5-7 business days. Tracking details shared via email once your order ships.
Every product is wrapped in our signature luxury packaging — padded, sealed, and temperature-protected for safe transit.
Received a damaged or defective product? We'll send a free replacement — no questions asked. Just share photos within 48 hours.
All orders are processed within 1-2 business days.
Free standard shipping on every order — no minimum purchase required.
Estimated delivery: 5-7 business days depending on your location.
We currently ship within India only.
You will receive an email with tracking details once your order ships.
Delivery timelines are estimates and may vary due to factors beyond our control.
If your product arrives damaged, broken, or defective — contact us within 48 hours of delivery with photos.
We will send a free replacement at no extra cost.
If a replacement is not available, we will issue a full refund to your original payment method.
Email: care@auraecosmos.com with your order number and images of the issue.
If you simply changed your mind, you may return the product within 7 days of delivery.
The product must be unused, unopened, and in its original sealed packaging.
You will need to courier the product back to us at your own expense. We do not arrange reverse pickups for change-of-mind returns.
We will share our warehouse address upon return request approval.
Once we receive and inspect the returned product, a refund will be processed within 5-7 business days to your original payment method.
Opened, used, or tampered products are not eligible for return under any circumstances.
To initiate a return, email care@auraecosmos.com with your order number.
Opened or used products (fragrances, skincare).
Products with broken seals or missing original packaging.
Gift wrapping fees are non-refundable.
Items purchased during clearance or final sale (if applicable).