Personal information you provide when creating an account (name, email, phone number).

Shipping and billing addresses provided during checkout.

Payment information processed securely through Razorpay — we never store your card details.

Browsing data including pages visited, products viewed, and search queries.

Quiz responses and fragrance preferences to personalize your experience.

To process and fulfill your orders, including shipping and delivery notifications.

To personalize your shopping experience and fragrance recommendations.

To send order confirmations, shipping updates, and customer service communications.

To send marketing emails (only with your consent — you can unsubscribe anytime).

To improve our website, products, and services based on aggregated analytics.

We do not sell your personal information to third parties.

We share data only with trusted service providers: Razorpay (payments), Resend (emails), and shipping partners.

We may disclose information if required by law or to protect our rights.

All data is transmitted over HTTPS with TLS encryption.

Passwords are hashed using bcrypt with a cost factor of 12.

Payment processing is handled by PCI-DSS compliant providers.

We conduct regular security reviews of our systems.

Access: Request a copy of your personal data at any time.

Correction: Update inaccurate information through your account settings.

Deletion: Request account deletion by emailing care@auraecosmos.com.

Opt-out: Unsubscribe from marketing emails using the link in any email.

We use essential cookies for cart functionality and authentication.

Analytics cookies help us understand how visitors use our site.

You can control cookie preferences through your browser settings.

For privacy-related questions, contact us at care@auraecosmos.com.

This policy was last updated on May 2025.